Logging into Robin AI

You will need a username to access Robin AI. Someone from your organisation will need to invite you in order to get started.

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To log in, follow these steps:

1. Go to https://app.robinai.co.uk.
2. Enter your Robin AI username (HINT: Usernames are always an email address).
3. Enter your password. Forgot your password? Follow these steps.
4. Click Login.
5. If two-factor authentication is enabled, you will be asked to enter the six-digit code generated by your Authenticator app and click Submit. For more info on two-factor authentication, read this.

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You have successfully logged into the Robin AI platform. Once logged in, you can access each module, by clicking on the grey text next to the robin in the upper left hand side of the platform.

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Single Sign-On (SSO)

Our platform supports Single Sign-On (SSO) to increase productivity, enhance security, and improve user experience. If you are interested in enabling SSO, please let your Customer Success Manager or Implementation Team know and we will begin the process. Please note that the process of enabling SSO is multi-step and involves participation from your IT team, information about your Identity Provider, and more.

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Are you having trouble logging in?

Reasons you may not be able to login:

• Have you been invited to the platform?
• Do you need to Reset your Password?
• Have you inputted the right Multi-Factor Authentication code?
• If your organisation has SSO enabled, are you attempting to login in through the right SSO flow?

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If you still require support please reach out to support@robinai.com

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