Resetting a forgotten password

Forgot your Robin AI password? Don’t worry, it happens. Follow these steps to reset your password.

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1. On the Robin AI login page, click Forgot password.
2. Enter the email address for your Robin AI account.
3. We will send you an email with a link to set a new password.
4. Click the Reset Password button in the email we’ve sent you.
5. You will be taken to the password reset page.
6. Enter a new password. Robin AI has strict password standards:
   • Your password must contain 10 or more characters
   • It must include include at least including at least one number, but not be entirely numeric.
   • It must not be a commonly used passwords such as “password”.
7. Enter the same password again to confirm it.
8. Click Change password.
9. Your password has now been changed.

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